Making time: currently 8-10 weeks for custom items, while pre-made items ship in 1-5 working days. Please refer to the banner at the top of our website for most accurate information!

Can be shipped faster with the Express Order Fee.

Shipping time: For UK orders please allow 1-3 working days. International destinations vary from 1 to 3 weeks. Please choose DHL express for faster shipping. We are not responsible for any customs, duties or additional fees.

For more information on shipping times, read here.

We offer two types of sizing and it depends on the product:

1. Custom Sizing (dresses & ttops)

Click here to find out how to take all the necessary measurements.

2. Standard Sizes (bloomers)

Please refer to size guide in the product description

Yes, dresses and tops are made to your measurements and length of choice. Currently accepting up to 125 cm / 49 inch waist. Message me if you are a bigger size as I might still be able to accomodate you.

For bloomers, please refer to the product description to find the size guide.

Please get in touch to ask about any particular prints or colour shades, additional charge may apply.

As we buy in small quantities, there might be some minor differences in lace trims, elastics or exact fabric shade used compared to the items pictured. The fabric shade will be either identical or a very close match.

If you are picky about the fabric shade, please get in touch before purchasing to check availability.

Rest assured there won't be any major differences unless otherwise stated.

You can add any comments in the Notes section of your dress order and I will try to meet your request, however, this is not guaranteed.

Up to 46cm/18 inch skirt (measured from the waist), there's no additional charge.

For a longer skirt, add this to your order and specify the length.

Based in the UK, but also ship to US, Canada, Australia, New Zealand, Japan and more.

As of December 2024, I can no longer ship to EU.

Read more here.

Please get in touch and I might be able to change any details about your order, however, this is not guaranteed.

You will receive an email notification if your item has shipped, so get in touch ASAP if your address changes!

If I have already purchased the label I am no longer able to change the shipping address unless you pay for a new label.

Find the Contact & Socials page listed below.

You can also send a direct message on Instagram @frilie_shop or send us an email on contact@frilie.co.uk.